Established in September 2011, Chilliquest is a professional services firm helping businesses, governmental and non-governmental organizations leverage their strengths to deliver high performance by providing management, financial and IT consulting services and solutions. We assist our clients to explore the best practices and ways to solve an organization's unique challenges by leveraging our expertise in various business functions and software technologies. We have set ourselves a notch above the rest through the value we have delivered to our clients and by not just delivering quality products and services but building long-term partnerships.
In the last four years of our operation, we have successfully completed process optimization and system implementation for more than 20 clients.
We are driven by our core values and we strive to ensure that everything we do is consistent with these. Pursuit of excellence is the philosophy that drives the Chilliquest culture.
Our strength is our committed team working towards a common mission.
Our collective commitment to excellence and customer focus as guided by our vision, values and strategies has helped us remain competitive. We believe that being sensitive to our customers’ needs and striving for excellence in whatever we do is essential for long-term success and sustained competitive advantage.
Our vision is to be the most trusted and respected professional services firm recognized by our clients for delivering excellence and to be the most preferred employer.
Our mission is to provide the highest quality management, financial and information technology solutions and services. We attract, develop and retain the best, passionate and talented employees by providing a dynamic, challenging, collaborative and rewarding work environment. We encourage innovation and continuously improve our processes, procedures and activities to deliver superior results to our customers while ensuring healthy business growth and contributing to the communities in which we live and work. We act professionally, with integrity and high ethical standards.
As a professional service provider our job is consulting - providing valuable advices and solutions to others and helping them progress. Therefore, it is imperative that we are exemplary in terms of our knowledge and character. We must always exhibit professionalism in whatever we do and at the same time maintain and affirm our objectivity and independence, recognizing that these are critical to our professional responsibilities.
Our core values shape the way we work as individuals and as an organization. They define the Chilliquest culture and help ensure that we attract, develop and retain a team with common values that will help us meet the needs of our clients and the communities in which we work. Developed by our team, our values represent who we are, the way we work and where we want to be.
Following are our core values:
Excellence: Pursuit of excellence is at the core of our value system. We are relentlessly focused on being the best – or becoming the best - at what we do. We do everything professionally and to the best of our ability to achieve excellence. It is achieved through a clear sense of commitment, timeliness, responsibility, perspective and direction. We maintain a positive attitude in the workplace. Our results are of the highest standard – we aren’t here to deliver average results.
Integrity: It is about being candid, honest and ethical, and doing the right things regardless of the consequences. We understand that being truthful and honest may at times put us in an awkward position; nevertheless, more importantly it conveys our authenticity and enhances our trustworthiness and reliability. It actually helps us garner support when needed.
Accountability: We encourage our team to take initiative and accept ownership of results – celebrate success as well as learn from mistakes. We set high performance expectations and hold ourselves accountable for the quality of our work and the results we achieve as individuals, as team members and as a company. We take responsibility for individual and collective actions.
Respect: We are sincere, fair and forthright, treating others with dignity and respecting their individual differences, feelings and contributions. It is about feeling regard and even admiration for oneself and for others. We foster an environment of mutual respect and trust amongst ourselves and with all whom we serve.
Innovation and continuous improvement: We welcome change, encourage new ideas and continuously seek better, more efficient ways to achieve our goals. We foster intellectual curiosity and strategic insight. We ensure that we learn something new every day and apply that knowledge to improve our outcome.
Teamwork: Common purpose is the driving force of our team. We encourage sharing knowledge among individuals and teams. Complementary knowledge and skills of individuals and teams helps us deliver synergies. We complete each other, not compete with each other. We believe in collective ownership, responsibility and accountability. We say “let’s grow together”.
Simplicity: We strive to be straightforward, clear and meaningful in all that we do. We believe in the KISS principle– “Keep it simple, stupid”. We strive to deliver solutions and services that are simple, user-friendly, and easy to understand and use. We always keep our own systems, processes and procedures as simple as possible. Simplicity is also demonstrated in the way we live and interact, by being respectful, humble and unassuming. We hate complications.
Customer focus: Our customer is in the center of whatever we do. We design our solutions and services by carefully listening to their needs. We strive to consistently meet and exceed their expectations. Our motto is not just to deliver products or services, but to build long-term, valuable partnerships with our “customers. We believe that our success depends on the success of our customers.